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Open source impossible to avoid for CRM Market
You can try to avoid open source, but it’s probably easier to get out of the IT business altogether. By 2011, at least 80% of commercial software will contain significant amounts of open source code, according to Gartner.
high5 in crm market:
IBM Global Business Services
Accenture
Capgemini
Deloitte
http://www.networkworld.com/...
related
Customer Relationship Management (CRM) is back
via | tags: gartner crm open source
Labels: collaboration, networking, opensource, social_software
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