Get real with your customers - Get Satisfaction
Following up the news of Agglom, i found this nice customer support service.
Anyone can add a company or organization

Get Satisfaction is a community that helps people to get the most from the products they use, and where companies are encouraged to get real with their customers.
List of Companies & Organizations
Company-Customer Pact Wiki
via | tags: getsatisfaction customer service helpdesk
Labels: collaboration, networking, software, web_2.0, web_apps